05/09/2023 Update: We filled this position! Thanks to everyone who helped spread the word.
Ohio City Bicycle Co-op
OCBC is a non-profit bicycle education center with a small professional staff and many skilled volunteers. In our well-equipped 12,000 square foot bicycle mechanic shop, OCBC upcycles donated bicycles to make them safe and reliable for community members. We teach classes on bike riding and repair skills and lead community programs such as fixathons, bike valet parking, and group bike rides. On Thursdays, Fridays, and Saturdays, OCBC also runs a “bicycle thrift store” for refurbished bikes, as well as new and used bicycle parts, clothing, and accessories. Through work-trade and our Pay What You Can programs, we provide free and affordable bicycles, repairs, and accessories (such as helmets and locks) to cyclists facing financial difficulties.
Position Description
OCBC seeks to hire a Seasonal Retail Assistant 15 hours per week to support the Co-op’s retail sales (in person and via our online shop). The Seasonal Retail Assistant will work under the supervision of the Operations Manager. Their main work tasks will include in-person customer service, running the Point of Sale (POS) computer, answering phone/email information requests, and occasional data entry. This position is temporary, starting on or after April 28, 2023 and ends on or before September 30, 2023.
Responsibilities
- Communicating with the public regarding OCBC’s services and mission
- Responding to email inquiries regarding donations and sales
- Running the register and/or helping customers in our bicycle thrift store
- Stocking and replenishing inventoried items
- Pricing and listing refurbished bicycles in our online store
- Receiving donated items and soliciting cash donations
- Assisting customers with test riding bicycles
- Inputting bike repair orders
- Locating bikes that have sold online and preparing them for pickup
- Following up with customers regarding the status of their repairs or purchase pickups
- Completing minor bicycle repairs (such as fixing flat tires), depending on employee’s skills and interests
- Other projects, depending on employee’s skills and interests
Required Qualifications
- Available to work Fridays and Saturdays, 10am-5:30pm
- Comfortable using a computer and speaking on the phone
- Ability to lift at least 40 pounds on a regular basis
- Adaptable and detail-oriented
Preferred Qualifications
- Retail experience including POS operations
- Comfortable with Google Workplace programs in a Windows environment
- Ability to complete minor repairs on bicycles
- Proficiency in another language
- Excellent writing and communication skills
Benefits
- $15/hour
- “Ride to Work” benefit ($2.50 per one-way bicycle commute, with a maximum of $5/day)
- Employee discount on all new merchandise
- Ability to special order new cycling merchandise from our suppliers at the employee discount
- Five shop credits per hour, with each shop credit equivalent to $1 in used or discontinued merchandise
- Free access to our bike maintenance and repair classes and our mechanic shop to work on your own bike
To Apply
Please email to emily@ohiocitycycles.org:
- Your resume (1-2 pages)
Interest indicated by phone will not be considered. Please direct any questions regarding this position to emily@ohiocitycycles.org
Nondiscrimination Commitment
Our clientele and volunteer base is as diverse as the Cleveland metro area, and we value diversity for the strength it brings — and, as an educational institution, prefer having leaders who look like and relate easily with all our students. We are an equal opportunity employer, committed to a policy of nondiscrimination with regard to race, sex, color, age, religion, creed, class, sexual orientation, national origin, and disability. OCBC is committed to increasing diversity and inclusion in its organization and encourages applicants with diverse racial, ethnic, and socioeconomic backgrounds to apply.